Payment & refund policy

Saptaphere offers Free and Paid Membership plans.

Paid Membership plans are available for 180 Days and 365 Days, as displayed on the Membership Plans page at the time of purchase.

The applicable membership fee, validity and features will be clearly displayed before payment.

Members can make payments using the payment methods made available by Saptaphere, including the applicable online payment gateway.

Members should verify the selected membership plan, validity, applicable charges and other details before completing payment.

All paid Saptaphere Matrimony membership fees are non-refundable.

Once the payment is successfully completed and the applicable membership/service is activated, the amount paid will not be refunded.

Refunds will not be provided due to:

• checkChange of personal decision

• checkNot using the membership

• checkNot finding a suitable match

• checkFinding a match through another source

• checkMarriage during the membership period

• checkChange in personal circumstances

• checkFailure to use available membership features

• checkExpiry of membership without using the available services

Saptaphere memberships do not have automatic renewal.

After the membership expires, members may purchase a new membership if they wish to continue using paid services.

If payment has been deducted from the member's bank account/card but the membership is not activated due to a technical or payment-processing issue, the member should contact Saptaphere Support with the transaction details.

Saptaphere will verify the transaction and take appropriate action based on the payment status.

If a member believes that a payment has been processed more than once or without authorization, they should immediately contact Saptaphere Support and provide the relevant transaction details.

The matter will be reviewed and appropriate action will be taken based on the verified transaction status.

Once a paid membership has been activated, it cannot be cancelled for the purpose of obtaining a refund.

Members may stop using the service at any time; however, the unused membership period does not create an entitlement to a refund.

For payment-related queries, technical issues or transaction-related concerns:

Saptaphere may update this Payment & Refund Policy from time to time. Any updated version will be published on this page with a revised Last Updated date.